Refund Policy

At StyleTote, we want you to love your purchase. If you’re not completely satisfied, we offer a straightforward return process. Please review our policy below before initiating a return.

Eligibility for Returns

Accepted Reasons:

  • Item is damaged, defective, or not as described (must provide proof).

  • Wrong item was shipped.

 Not Accepted:

  • Change of mind, size/fit issues, or buyer’s remorse.

  • Items used, altered, or missing original tags/packaging.

 Timeframe:

  • Return requests must be submitted within 7 days of delivery.

Return Process

Contact Us

 Approval & Instructions

  • Our team will review your request within 1-2 business days.

  • If approved, we’ll provide a prepaid return label (for eligible cases) or return instructions.

 Ship the Item Back

  • Pack the item securely in its original packaging.

  • Include all tags, dust bags, and accessories.

  • Ship using the provided label or a trackable method (for self-arranged returns).

 Inspection & Refund

  • Once received, we’ll inspect the item within 3-5 business days.

  • If approved, your refund will be processed.

Refund Details

 Refund Method:

  • Refunds are issued to the original payment method.

  • Processing time: 5-7 business days (bank delays may apply).

 Deductions:

  • A 10% restocking fee applies to non-defective returns.

  • Original shipping costs are non-refundable.

  • Refunds may be reduced for missing/damaged items.

Exchanges

  • We currently do not offer direct exchanges.

  • For defective/wrong items, you may request a replacement (subject to availability).

Cancellations

 Order Cancellation Window:

  • Cancel within 12 hours of purchase for a full refund.

  • Orders in processing/shipping cannot be canceled.

Non-Returnable Items

  • Sale/final-sale items

  • Custom/personalized products

Contact Us

For any questions, reach out to:
Email: support@styletote.store  
Phone: +1 (239) 233-8591  
Address:
160 Curlew St, Fort Myers Beach, Florida, 33931